Shipping Policy
Last updated: 25 October 2026
1. What Are the Shipping Charges?
There is currently no delivery charge on orders placed through our website. If shipping charges are introduced in future, they will be shown clearly at checkout before you pay.
2. Where Do You Deliver?
We currently deliver to addresses within India only. Please make sure the delivery address you enter at checkout is complete and correct, including the PIN code and a landmark where helpful.
3. What Are the Delivery Times?
Orders are packed and dispatched once payment is confirmed. Delivery time depends on your location and is typically a few business days from dispatch. Our products are packed fresh to keep them in the best condition when they reach you.
Deliveries may take longer during the festive season, public holidays, or because of weather, transport disruptions or other factors beyond our control.
4. Will I Get a Confirmation After I Place an Order?
Yes. After your payment is successful you will receive an order confirmation with your order ID and order details. You can also see your order status by signing in to your account.
5. What If My Order Cannot Be Delivered?
If we are unable to ship or deliver your order because of circumstances on our side, we will cancel the order and refund the full amount paid to your original payment method.
6. Returns and Refunds
Return eligibility depends on the nature of the product and the issue. Please see our Return and Refund Policy for full details.
7. Can I Cancel My Order?
Yes, until your order has been dispatched. See our Cancellation Policy.
8. Contact Us
For any questions about delivery, please contact us:
- MMG Special Foods
- 123 Food Street, Culinary City, IN 400001
- Email: support@modakfoods.com
- Phone: +91 98765 43210 (9 AM to 6 PM, Monday to Saturday)