Cancellation Policy

1. Can I Cancel My Order?

Yes, you can cancel your order before it is dispatched. To cancel, contact us by email at support@modakfoods.com or by phone at +91 98765 43210 with your order ID.

Once the product has been dispatched, we will not be able to process the cancellation.

2. Cancelling After Dispatch

If you have a genuine reason for cancelling after your order has been dispatched, please contact us and we will do our best to find a solution.

3. Refunds for Cancelled Orders

For orders cancelled before dispatch, the full amount paid is refunded to your original payment method through our payment partner, Razorpay. Refunds usually reflect in your account within 5–7 business days, depending on your bank.

4. Cancellations by Us

We may cancel an order if a product is out of stock, if we cannot deliver to the address provided, if there is a pricing or listing error, or if a payment appears to be fraudulent. In such cases, any amount paid is refunded in full to your original payment method.

5. Returns

For issues with a delivered order, see our Return and Refund Policy.

6. Contact Us

• MMG Special Foods
• 123 Food Street, Culinary City, IN 400001
• Email: support@modakfoods.com
• Phone: +91 98765 43210 (9 AM to 6 PM, Monday to Saturday)